Privacy Policy.
Effective Date: 11/12/2025
FlyGen is a mobile application developed and operated by DKY CONSULTING – FZCO, located in Dubai Silicon Oasis, Dubai, United Arab Emirates.
This Privacy Policy explains how we collect, use, and protect your personal information when you use FlyGen (“the App”).
If you have any questions, please contact us:
📧 contact@flygen.app
1. Information We Collect
We only collect the information necessary to operate and improve FlyGen.
1.1 Account Information
- Email address (if you sign in with Google)
- Anonymous ID (if you use FlyGen as a guest)
- Subscription status and purchase history (via RevenueCat)
1.2 Generated Content
- Flyers you create
- Prompts, descriptions, or design inputs you provide
- Templates or styles you select (Used only to provide the service—never sold or reused externally.)
1.3 Device & Application Data
- Device model, OS version
- App version
- Crash and performance information (via Sentry/PostHog)
1.4 Usage Data
- Features used, screens visited
- Number of flyers generated
- Anonymous engagement metrics (to improve the app)
1.5 Optional Permissions
Requested only when needed and only after your explicit consent:
- Photo Library Access: to save flyers you generate
- Notifications: to notify you when a flyer is ready
FlyGen never accesses your photos unless you select one for upload or choose to save a flyer.
2. Why We Collect Your Data
We use your data to:
- Generate flyers and creative assets
- Manage your credits and subscriptions
- Save, export, and organize your designs
- Understand which features are useful
- Fix bugs and crashes
- Optimize performance and user experience
- Detect unusual or fraudulent use
- Ensure stable and fair use of the generation system
- Handle billing, transactions, and compliance
3. Legal Bases for Processing (GDPR Regions)
- Consent: optional permissions (photos, notifications)
- Contract: providing flyer generation and subscription services
- Legitimate Interest: analytics, fraud prevention, app improvements
- Legal Obligation: when required by law
4. Data Sharing
We do not sell your data.
We only share limited data with trusted service providers who help us operate FlyGen, such as:
- Cloud hosting
- File storage
- Subscription management
- Crash reporting and analytics
- Notification services
All partners follow strict confidentiality and security standards.
We may disclose information:
- If required by law
- To protect the rights, safety, or security of users
- To prevent fraud or abuse of the service
5. Your Rights
Depending on your jurisdiction, you may:
- Access your data
- Request correction
- Request deletion
- Object to certain types of processing
- Request data portability (EU/UK/GDPR)
You can request deletion anytime by emailing:
All personal data will be deleted or anonymized unless legally required otherwise.
6. Data Retention
- Active accounts: data retained to operate FlyGen
- Deleted accounts: data permanently erased or anonymized
- Flyers: kept until you delete them or remove your account
7. Security
FlyGen uses modern security standards:
- Encrypted data in transit
- Secure cloud infrastructure
- Access controls
- Regular monitoring and improvements
While no system can be 100% secure, we continuously enhance our protections.
8. Children’s Privacy
FlyGen is not intended for users under 13, or higher depending on local laws.
We do not knowingly collect personal data from children.
If you believe a minor has used the app, please contact us immediately.
9. International Transfers
Your data may be stored or processed in multiple countries depending on where our infrastructure providers operate.
We ensure adequate safeguards are in place to protect your data.
10. Changes to This Policy
We may update this Privacy Policy periodically.
If the changes are significant, we will notify you in the app or by email.
We encourage you to review it regularly.
Contact Us
DKY CONSULTING – FZCO
Dubai Silicon Oasis
Dubai, United Arab Emirates
📧 contact@flygen.app